Your satisfaction is our priority. Easy returns within 30 days of delivery for unused parts in original condition.
Start your return from your account dashboard. It only takes 2 minutes.
Returns accepted within 30 days of delivery date
Parts must be unused and in original packaging
Processed within 5-7 business days after receipt
Follow these simple steps to start your return
Sign in to your Westar Auto Parts account (operated by Westar Distribution LLC) and navigate to your dashboard. You'll see all your recent orders.
Sign In NowChoose the order you want to return, select which items, specify the reason, and upload photos of the parts. This helps us process your return quickly.
We'll review your request within 1 business day and email you a prepaid return shipping label if approved.
Pack the items securely in their original packaging, attach the return label, and drop off at the specified carrier location.
Once we receive and inspect your return, we'll process your refund within 5-7 business days to your original payment method.
Who pays for return shipping depends on the reason for the return
We process refunds as quickly as possible once we receive your return
We receive your return at our facility and send you an email confirmation.
Our team inspects the return to verify condition and original packaging.
Refund is processed to your original payment method. You'll receive an email confirmation.
Depending on your bank, funds appear in your account 3-5 business days after we process the refund.
Quick answers to common return questions
Installed parts cannot be returned but may be covered under our warranty
Need to file a warranty claim?
View Warranty PolicyOur support team responds to most inquiries within a few hours during business days.
The process is simple and only takes a few minutes from your account dashboard.